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Date : 2021-10-02
Name : Secretariat of the Association
Hits : 352

- International shipping fee

  International shipping fees apply differently depending on the weight of the product.

  And since the rate is applied on a domestic price basis, it fluctuates according to the exchange rate.

 

- Delivery of the product

  All products are shipped the next day after payment is confirmed.

  Please contact the email (kccashop@naver.com) or the ‘1:1 Inquiry’ bulletin board on the site to see if the product can be delivered by air before ordering.


- Cancel after payment

After payment, please request cancellation of payment by email (kccashop@naver.com) or on the ‘1:1 Inquiry’ bulletin board, will notify you through a reply. If more than 1 day has elapsed after payment, order cancellation may not be possible, payment cannot be canceled after the product has been shipped.


- Exchanges and returns

 In the case of a return due to a simple change of mind, the customer must bear the round-trip international shipping fee. 

If there is any problem such as omission or damage, please send it to us by e-mail (kccashop@naver.com) or on the ‘1:1 Inquiry’ bulletin board with a picture of the product attached. A person in charge will contact you


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Secretariat of the Association
2021-10-02
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Secretariat of the Association
2021-10-02
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Secretariat of the Association
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CUSTOMER SERVICE

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Business Hours
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COMPANY : KCCA(Korea Candle Craft Association), KCCA SHOP CEO : KIM KI SUK

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